About Me…

Summary

Dynamic and technology-oriented leader with over a decade of specialized experience in Learning and Development, and a solid background in Recruiting and HR Systems. Proven expertise in designing innovative learning environments that drive significant results and enhance employee performance. Adept at leveraging technology to streamline processes and improve efficiency. Demonstrated leadership skills and committed to empowering employees with the necessary tools and knowledge to deliver exceptional customer experiences. Embodies a lifelong learning ethos, fueled by an insatiable curiosity and a relentless drive for continuous improvement.

I hold a Bachelor's in Communication from Southern New Hampshire University and a Master's in Business Administration (MBA) from Texas A&M Corpus Christi.

Skills and Qualifications

Leadership

Proven ability to lead and manage teams, with over 5 years of experience in various leadership roles. Currently serving as the leader of a dynamic team comprising trainers, instructional designers, multimedia designers, and driven interns, each contributing with their unique skills and talents to achieve our common goals.

Learning & Development

With a diverse background spanning over a decade in Learning and Development, I have honed my skills in crafting successful eLearning modules and technical training initiatives that resonate with modern learners.

Learning Management Systems (LMS)

Managed multiple LMS platforms including Axonify, Oracle Learning Cloud, Percipio, Canvas, SAP, and iSpring ensuring seamless learning experiences for employees.

HR Systems & Operations

Proficient in overseeing HR operations systems, intranet, and reporting, leading to improved employee sentiment. Knowledgeable in building SharePoint sites and libraries, Power BI dashboards, and managing Oracle/SAP HRIS platforms. Skilled in optimizing processes and enhancing employee engagement through strategic technological solutions.

Recruiting & HR Marketing

Experience in directing HR and recruiting marketing strategies has significantly contributed to an enhanced brand rating on various job search platforms. By implementing targeted initiatives and innovative campaigns, the overall perception of the company has been positively impacted, reflecting the effectiveness of these strategic efforts.

Brand Marketing & Social Media

Managed corporate brand marketing campaigns and social media initiatives, effectively boosting brand visibility, engaging target audiences, and driving business growth through strategic digital communication efforts.

Project Management

Managed multiple projects from inception to completion, effectively streamlining processes and cultivating a culture centered on continuous improvement and innovation.

Change Management

Supported change management initiatives and various other projects aimed at cultivating the adoption of company values, which played a significant role in enhancing a positive and cohesive company culture across all departments.

Solutions Oriented

Experienced in sourcing, evaluating, and deploying new software solutions. Proficient in managing vendor relationships and serving as a subject matter expert throughout the entire implementation process, ensuring successful outcomes and seamless integration into existing systems.

Professional Experience

    • Supervise and mentor a diverse team of 7, including multimedia designers, Instructional designer, graphic designers and technical trainers.

    • Oversee HR systems, intranet, and reporting, boosting employee sentiment by 25%.

    • Manage the end-to-end design, development, and evaluation of adult eLearning and technical training programs.

    • Directed effective HR and recruiting marketing strategies.

    • Oversee the operation of Learning Management Systems (LMS).

    • Execute comprehensive needs analysis to pinpoint learning requirements.

    • Actively support the company’s digital transformation

    • Managed marketing campaigns and social media, boosting brand visibility and engagement.

    • Created templates and upheld brand standards for consistent messaging.

    • Administered the team’s project management platform, enhancing project execution.

    • Led weekly marketing meetings, promoting team collaboration and communication.

    • Oversaw the brand marketing intranet, providing easy access to key information.

  • Led the development and maintenance of customer service and sales training, enhancing employee performance.

    Applied adult learning methodologies to design and improve curriculum, ensuring engaging learning experiences.

    Drove onboarding performance to meet production goals, accelerating new employee readiness.

    Served as the lead trainer, providing expert guidance and instruction.

    • Training Design & Management: Designed and managed diverse training curricula, enhancing employee skills and career growth.

    • Efficiency: Applied modern adult learning methodologies, reducing training time by 40%.

    • Mentorship: Served as a subject matter expert and mentor, fostering a supportive learning environment.

Three-Time Pinnacle Award Winner

  • CEO Pinnacle Impact Award Winner - Archrock (Mar 2022)

  • 2x Pinnacle Award Winner - NRG (2016 - 2017)